Hackcat

How to Increase or Decrease Team Seats?

Explains administrator permissions, pending invitations, cost preview, and seat release.

Adjust Purchase Quantity by Team Administrator

Use Manage seats in Settings → Members to view purchased, used, and remaining seats. Current adjustment rules require at least 2 seats; regular members do not have team billing management permissions.

Used seats include current members and pending invitations. The reduced number cannot be less than the occupied seats, so you need to remove unnecessary members or revoke invitations before adjusting the purchased seat count.

Review Cost Preview Before Confirmation

Increasing seats will calculate the fee based on the remaining billing cycle and may require immediate payment or verification. Only after successful processing should the new seats be considered available; do not send invitations exceeding capacity while payment is pending.

Decreasing seats will generate corresponding billing adjustments, which may result in future bill credits and does not mean an immediate cash refund to the bank card. Removing members and reducing paid seats are two separate actions; doing only the former does not guarantee a reduced charge in the next billing cycle.

Verify After Completion

  1. Confirm that the new total number of seats matches the actual number of members and invitations.
  2. Check the current payment due, credits, and next billing information.
  3. Before inviting new members or reducing the budget, check remaining seats again; if charging is temporarily unavailable, rely on clear error messages.