How to Update Payment Method?

Access Your Billing Management from Account

Open Settings → Account, and update the payment method through the available payment or billing management entry. Team billing is usually handled by administrators; regular members cannot modify payment information on behalf of the team.

Whether the entry is displayed depends on whether the account has manageable billing information and the current service status. If you see 'Billing unavailable,' follow the prompt for temporary unavailability first; you cannot bypass unavailable purchase functions by switching browsers.

Updating Card Does Not Mean All Bills Are Paid

After changing the payment method, existing outstanding payments may still require completing bank verification, paying the bill, or waiting for payment retries. Return to the account to check the payment recovery panel, clearly distinguishing between 'Payment Method Saved' and 'Bill Paid.'

If you are only planning for future renewals, verify the default payment method and renewal date. Do not repeatedly purchase plans or recharge to test a new card to avoid multiple real transactions.

How to Confirm Successful Operation

1. Complete the update on the billing page and review the saved result.
2. Verify the new payment method on the billing management page, then return to Hackcat to check if the billing status has been updated.
3. If there are pending payments, use the corresponding payment or status check operations; if payment is complete but benefits are not synchronized, record the transaction information and then troubleshoot.